Guest Relation Executive

• Job Title: Guest Relations Executive
• Department: Corporate / Sales Support / Customer Experience
• Location: Head Office
• Industry: Real Estate
• Job Summary
• The Guest Relations Executive at the Head Office will be responsible for managing front-desk operations,
• handling visitors, coordinating with internal departments, and ensuring a professional and welcoming experience
• for all guests, clients, and stakeholders visiting the corporate office.
• Key Responsibilities

• Welcome and attend to visitors, clients, channel partners, and vendors at the Head Office.
• Manage the reception desk, incoming calls, emails, and courier handling.
• Coordinate meetings, conference room bookings, and visitor access.
• Maintain visitor registers, appointment schedules, and front office records.
• Direct guests to the appropriate departments and ensure timely coordination.
• Handle basic customer and channel partner inquiries and route them to concerned teams.
• Support sales, CRM, and management teams with guest coordination.
• Ensure reception and meeting areas are neat, professional, and well-presented at all times.
• Assist in organizing corporate meetings, events, and client visits.
• Maintain confidentiality of information and adhere to company policies.
• Coordinate with housekeeping, security, and admin teams for smooth operations.

Skills & Competencies

• Excellent verbal and written communication skills
• Professional appearance and corporate etiquette
• Strong coordination and multitasking abilities
• Customer-focused and service-oriented mindset
• Basic computer proficiency (MS Office, CRM tools)
• Ability to handle senior management visitors with discretion

• Qualification & Experience
• Graduate in any discipline with 13 years of experience in guest relations, front office, administration, or corporate
• reception. Experience in real estate or hospitality will be an added advantage.
• Work Details
• Head Office-based role with 6 days working as per company policy and standard corporate office hours.