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Job Description
Position- CCO (Customer Care Officer)
Job Locations- Bangalore
Qualification- Diploma / Graduate with any specialization
Experience- 1 to 4 YEARS
- Interact with customer to receive complaints.
- Support Service head in assigning calls to service team members
- Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed)
- Help Branch Head and Service Head in creating monthly Excel based reports as per format.
- Good at communication in Local language
- Reasonable in English writing and verbal communication
- Knowledge of Aadvanced EXCEL
- NOT SPECIFIC BUT GOOD IN Excel and maintaining MIS
- Thanks
- This job is provided by Shine.com
Skills
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