Product Operations Executive

Ascend Capital
Department Icon Product Management
Posted: 11 months ago
0-1 years
Jaipur
Product Management
work from office
Full Time
Posted: 11 months ago
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Job Description

  • ASCEND CAPITAL
  • Position : Product Operations Manager
  • Department : Product
  • :-
  • Collaborate with product managers and leadership to understand the product's
  • strategic objectives and ensure all operational efforts align with these goals.
  • Identify and implement process improvements in product development, delivery, and
  • ongoing management to increase efficiency and reduce operational bottlenecks.
  • Develop and maintain standard operating procedures (SOPs) for product-related
  • operations.
  • Work closely with cross-functional teams, including engineering, marketing, sales, and
  • customer support, to facilitate smooth product development and delivery. Ensure
  • effective communication and collaboration among teams to avoid silos and delays.
  • Use project management tools and methodologies to maintain visibility and
  • accountability.
  • Gather and analyse data related to product performance, customer feedback, and
  • operational metrics.
  • Generate regular reports to provide insights and recommendations for improvements.
  • Identify potential risks or issues related to product operations and develop strategies
  • to mitigate them.
  • Ensure compliance with company policies.
  • Manage relationships with third-party vendors, suppliers, and partners involved in
  • product operations.
  • Evaluate Dealer/OEM performance and negotiate contracts when necessary.
  • Maintain a customer-centric approach by understanding customer needs, feedback,
  • and issues related to the product.
  • Advocate for customer satisfaction and lead efforts to address customer concerns.
  • Key Requirements :-
  • Strategic thinking and planning.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and teamwork skills.
  • Bachelor's degree in Engineering, Business/Operations Management, or a related
  • field. Master's degree is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Location- Jaipur
  • How to Apply- Please share your updated CV at jobs@ascendcap.in

Skills

Product ManagementTrackingRequirement GatheringProduct RoadmapDocumentationProduct AnalysisFeedback ManagementInsight GenerationProduct DevelopmentEfficiencyProject Management

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