Posted: 1 week ago
5-10 years
Mumbai, Mumbai Suburban, Navi Mumbai
Operations Maintenance & Support
work from office
Full Time
Closes 30 Dec 2026
Posted: 1 week ago
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Job Description
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Job Description
Position: Branch Service Manager
Location: Mumbai Goregaon & Thane
Department: Branch Operations
Key Responsibilities
- Drive renewal premium collections and improve policy persistency.
- Reduce policy surrenders and enhance customer experience.
- Ensure timely policy issuance and efficient service operations.
- Drive cross-selling of value-added products.
- Ensure regulatory compliance and operational excellence.
- Monitor team performance, MIS, and operational KPIs.
Skills
IssueEngagementPolicy IssuanceCustomer ServiceRevenueUpsellService ManagementRenewalsOperationsService OperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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