Business Analyst

We are seeking a skilled Business Analyst to join our team in the Mumbai region. The ideal candidate will have a strong background in HRMS and SaaS solutions, specifically with experience in Keka and Zoho platforms. As a Business Analyst, you will play a crucial role in bridging the gap between our technical teams and business stakeholders, ensuring that our software solutions meet the needs of our clients and enhance their operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for development teams.
• Conduct thorough market research and competitor analysis to identify trends and opportunities within the HRMS and SaaS sectors.
• Develop and maintain documentation related to business processes, system requirements, and user guides.
• Assist in the testing and validation of software solutions to ensure they meet business needs and quality standards.
• Provide training and support to end-users, ensuring they are equipped to utilize the software effectively.
• Monitor project progress and provide regular updates to stakeholders, ensuring alignment with business objectives.

Required Skills:

• Proven experience as a Business Analyst, preferably in HRMS and SaaS environments.
• Familiarity with Keka and Zoho platforms is highly desirable.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills, capable of working collaboratively with diverse teams.
• Proficiency in documentation and project management tools.

If you are a proactive and detail-oriented individual with a passion for improving business processes through technology, we encourage you to apply for this exciting opportunity.