Service Relationship Manager - Bank

Department Icon Stock Market Trading Asset & Wealth Management
Posted: 1 year ago
3-5 years
Lucknow,UP
Stock Market Trading Asset & Wealth Management
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

About the Role:

We are looking for a dynamic and client-focused Service Relationship Manager to join our Lucknow team.

The ideal candidate should have a strong background in client servicing, documentation, and handling transactions related to a wide range of investment products, including Mutual Funds, Bonds, PMS, Alternate Investments, and Unlisted Securities.

Key Responsibilities (KRAs):

  • Manage end-to-end client servicing, ensuring a smooth onboarding and post-sales experience
  • Handle KYC, documentation, and compliance requirements for all investment transactions
  • Coordinate and execute client-specific service transactions across mutual funds, bonds, PMS, and alternate investments
  • Address and resolve client queries, concerns, and service-related issues in a timely and professional manner
  • Liaise with operations, compliance, and product teams to ensure client service excellence
  • Maintain accurate and updated records of client interactions and transaction histories
  • Support Relationship Managers in deepening existing relationships through consistent service delivery

Skills

BankingBanking OperationsKYCClient Services

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