Sigmoid Analytics - Director - Delivery

A glimpse about us:
Sigmoid is a Sequoia funded, data consulting company focused on building large scale Data Engineering & Data Science solutions for fortune 1000 companies across the US and South America regions. Our customers include some of the largest names in Retail, CPG, BFSI and technology companies.
Started in May 2013 by three IIT Kharagpur Alumni- Rahul, Lokesh & Mayur, Sigmoid has grown into a 500+ members strong team with offices across the US (SF Bay area, Dallas, New York), Peru (Lima) and India (Bengaluru).
Given a strong pedigree in cutting edge technology solutions and cloud, Sigmoid positions itself as a vertical agnostic, data horizontal specializing in designing and implementing solutions for large volumes of data and creation of custom data science solutions for solving specific business use cases.
Why Join Sigmoid?
Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions.
Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo
Vibrant inclusive culture of mutual respect and fun through both work and play
Roles:
This is a leadership position
He/ She will be leading the delivery team to build a highly scalable and extensible Data Engineering/Analytics team that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels
The ideal candidate will have demonstrated experience in delivery management, project planning, resource planning, delivery quality, maintain margins and customer satisfaction
This is a Engineering Delivery leadership role for a strong leader that loves to operate in trenches with the team
He / She will be an integral part of the core group which will work towards the growth of the company.
He/she will nurture a diverse team including a range of activities from hiring, guiding and evaluating performance
Leveraging thought leadership to design solutions that solve complex problems for customer, hence growing accounts
Responsibilities:
Business focus:
- Strategic mind set: You are planning for growth of account and scale up the account with reasonable investments.
- Handle budget planning, spend and tracking for your area of responsibility.
- Set up the organization & processes to enable timely delivery of projects with high quality.
Customer focus:

- Prior consulting industry experience for North America or European geographies
- Set customer expectations and outperform them with delivery.
- Interface daily with customers across leading Fortune 500 companies to understand strategic requirements
- Travel to client locations Delivery
- You would be required to own customer deliverables and ensure, along with project managers, that the project schedules are in line with the expectations set to the customers
- Partner with delivery team to collate, analyze and present data and drive clear insights to lead decisions that improve KPIs.
People management:
Team building:
- Identify the right talent to build the team to solve customer problems
- Build a training program to help tailor the talent for project success
Mentorship:
- Mentor & grow Engineering Managers & Technical Project Managers to leadup these individual units.
- Provide guidance and mentorship to less-experienced team members.
Culture:
- What kinds of performance is rewarded/encouraged vs punished/discouraged with the alignment with company cultural value system,
What is the group doing for fun?
- Voice of the team - Know & understand their pain and challenge - Putting effort to make team morale high.
Technical Focus:
- Management knowledge in data system development, software development, deployment. Ability to dive into details with engineers and distill to a high level for executives, customers and non-technical audience.
- Oversee Architecture & design of technically robust, flexible and scalable solutions.
- Align with Technical leadership to influence, guide & champion adoption of best practices to build scalable architecture though process
- Experience in defining technical requirements for data extraction, data transformation, automating jobs, productionizing jobs, and exploring new Data and Analytics technologies within a Parallel Processing environment
Qualifications:
- 14+ years of overall experience with a minimum of 10+ years in Data Engineering/Analytics execution
- Experience in Cloud (AWS, Azure or GCP)
- Demonstrable leadership, superior problem solving and people management skills with an ability to blend creativity and logical thought to innovatively think through a problem and develop solutions
- Experience owning P&L targets
- Experience in providing strategic perspective/guidance on analytical solutions in relevant domains
- Demonstratable sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role
- Experience in building, leading & managing large multi-engineer projects and mentoring top-notch engineers in consulting companies
Desired Skills:
- Experience in influencing senior stakeholders, whether business or technical
- 10+ years of hands-on management experience
- Process Improvement or Project Management experience
KPI of this Role:
- Grow & Maintain Revenue
- Improve Client CSAT
- Maintain Margin
Define Value of Delivery Accountability during a Project Lifecycle:
- Fulfillment check during proposal phase
- Margin health
- Feasibility
- Training & Interview prep
- Offshore team onboarding
Day to day Delivery:
- Common delivery plan across Data Analytics/ Data Engineering/ Devops/ UI & iteration on delivery plan
- Continuous customer expectation setting
- Delivery quality
- Timeliness of Delivery
- Risk prediction
- Team procurement & replacement Renewal & Handoff.