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Job Description
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We required a great support agent to be a member of the Collaboration Services Support team, providing end-user support to the services offered by the IT Services team which include (but are not limited to):
- Endpoint Backup
- Managed Print
- Mac OS Software Admin (packaging & deployment)
- Supporting our site license applications through to installation.
We required a solid macOS support person
- Great customer service skills
- Experience in HelpDesk or Desk side Support roles
- Excellent written and communication skills
Skills
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