Process Associate

CUSTOMER CARE EXECUTIVE | BPO Blended and Chat process role

We are hiring for Customer Care Executive role in a leading BPO in Kolkata ,Immediate joiners preferred! Candidates who are from Kolkata and or ready to reloacte to kolkata

Job Details:

• 5 Days Working
• 2 Rotational Week Offs
• Rotational Shifts (Mostly Night Shift)
• Cab Facility Available (Within Serviceable Range)
• Process: Voice Process

Eligibility:

• Excellent Communication Skills in English
• Comfortable with Rotational/Night Shift
• Freshers are welcome

Responsibilities:

• Handle customer queries through calls, chat, or email
• Provide accurate information and resolutions to customers
• Maintain professional and positive communication
• Resolve complaints in a timely manner
• Update customer records and interaction details in system
• Meet quality and productivity targets

Salary Package:

• Fresher Salary- 3.10 L.P.A
• Experinced-4.5 L.P.AL.P.A (30% hike depends on last drawn salary)

Documents Required:

• All Mandatory Documents

Interested candidates can DM/Call Shriti-6206153071, Mohsina-8218846274