Senior Operations Analyst

Department Icon Operations Maintenance & Support
Posted: 1 day ago
3-4 years
Chennai
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 1 day ago
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Job Description

Job Summary

We are looking for a Senior Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM.
You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.

The Team

The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.

Job Responsibilities

  • Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM
  • Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services
  • Responsible to maintain important logs and documentation regarding the details of the tasks performed

Typical Qualifications

  • Bachelor's degree or equivalent
  • 3-4 years' experience in fast paced environment

Skills

SparkEquityHealthcareWorkflowIT SolutionsSeniorCollaborationToolsOperations

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About Company

In 2019, a new athenahealth was formed, bringing together two companies with decades of experience in healthcare technology: athenahealth, Inc. and Virence Health. Our combined technology, insight, expertise, and customer base give us a vast, nationwide footprint. That’s why we’re uniquely positioned to unlock and understand healthcare data from across the nation.

Through the expansion of our revenue cycle management, clinical record, and patient engagement services, and the opening of our network to other partners, care settings, and providers, we seek out — and eliminate — obstacles to a smarter healthcare experience.

Our vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all, and we are pursuing this through our medical record, revenue cycle, patient engagement, and care coordination service offerings.

At athenahealth, it’s our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. With a thoughtful balance of humanity and technology, we’re able to uncover meaningful healthcare insights that can help create healthier futures for our families, our communities, and ourselves. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals.

We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. In 2021, we received 16 workplace awards, earning a spot in the large company category on The Boston Globe’s Top Places to Work 2021, the Greater Austin Top Workplaces 2021, the Best Places to Work in Maine for 2021, and worldwide recognition as a Silver winner in the 2021 Stevie® Awards for Great Employers, among others.

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