Manager - Billing

Job Summary

Responsibilities

• Managing a team of billing specialists and project accountants, ensuring accurate and timely billing, monitoring project financials (unbilled and PSR), and optimizing our billing processes.
• Oversee the billing and invoicing process for all projects, ensuring accuracy and compliance with client contracts/specifications
• Collaborate with project managers to understand project details and milestones for accurate billing
• Conduct monthly governance meetings with Senior financial controllers and divisional finance directors to discuss performance against KPIs and other billing issues
• Act as one point of contact for the project managers of various divisions in the region for any escalation management
• Manage any issues with invoice quality caused by failure of technology or billing processes, driving resolution of issues and mitigation of repeat issues
• Meet agreed KPIs as per the SLA for billing

Professional & Technical skills

• Strong knowledge of billing and receivable processes, including invoicing, analyzing lock-up tracker and project life cycle of a professional services firm
• Proficiency in using ERP Systems (preferably Oracle) and workflow tools to manage billing processes and generate accurate invoices
• Exceptional organizational and time management skills, with the ability to prioritize and manage multiple tasks
• Excellent English communication skills (written and verbal)
• High level of professionalism, integrity, and confidentiality when dealing with sensitive billing and financial information
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting

People Skills

• Ability to set clear performance goals and expectations in line with FSS strategies and SLAs
• Conduct regular performance evaluations and provide constructive feedback
• Inspire and motivate the team to achieve optimal performance, productivity and quality
• Timely recognition of hard work, performance and initiatives by the team members
• Coach and mentor people part of the team and also within FSS
• Collaborative and inclusive team culture where each team member feels valued
• Build strong working relationships among team members, line manager, peer group and stakeholders

Qualifications

• B'COM/MBA - Finance
• 10+ years of experience in O2C process of a International company
• Minimum 5 years of people management experience

Additional Information

Worker Type

Job Type