Posted: 2 weeks ago
Posted: 2 weeks ago
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Job Description
Assistant Manager Field Service
Location - Nagpur
What will you do?
- Service Coordination: Track daily TAT and pending calls, flag breaches, and close escalations with Area Managers and service partners
- MIS & Reporting: Turn Salesforce data into Excel dashboards and review packs on TAT, closures, and partner performance
- Spare Parts: Monitor DOI, flag stock-outs and excess stock, and coordinate dispatches and defective returns
- Executive Support: Run the field supply calendar, reviews, and action tracker
- Field Connect: Visit your ASPs, dealers, distributors and Pareto outlets monthly
Who should apply?
- 13 years in service operations, customer support operations, supply chain, or MIS (or equivalent hands-on experience)
- Strong Excel skills: XLOOKUP, Pivot Tables, and basic dashboards
- Clear communication and follow-up with field teams and partners
Skills
ServicingWarrantyField ServiceSpare PartsService ManagementWarranty ManagementManagementPartCustomer SupportOperationsService OperationsExecutive SupportField ServiceSupply ChainIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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