Account Manager

Job Summary

We are looking for proactive and skilled Account Managers/Sales Manager to join our team in Ahmedabad. The successful candidates will be responsible for managing key client accounts, ensuring client satisfaction, and identifying new business opportunities. The role involves a deep understanding of our services and solutions, excellent customer relationship skills, and a strategic approach to account growth.

Key Responsibilities

• Client Relationship Management: Build and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions.
• Sales Targets: Achieve assigned sales targets and objectives within your accounts.
• Account Strategy: Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Solution Promotion: Advocate the full range of atQors solutions and services to clients.
• Feedback and Reporting: Relay client feedback to internal teams, including product and service enhancements. Prepare and present regular progress reports and forecasts.
• Opportunity Identification: Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
• Problem Resolution: Address and resolve client issues effectively and in a timely manner.

Requirements

• Experience: 5-10 years of proven account management or other relevant experience, preferably in the technology sector.
• Skills: Strong communication, negotiation, and interpersonal skills. Proactive, with a customer-oriented mindset.
• Education: Bachelors degree in Business, Marketing, or a related field.
• Industry Knowledge: Understanding of cloud solutions and Microsoft technologies is a plus.
• CRM Proficiency: Experience with CRM software and MS Office (particularly MS Excel).
• Travel: Ability to travel as needed within the region.