Branch Customer Service & Delivery Officer (BCSDO)

Department Icon BFSI (Operations & Lending)
Posted: 1 week ago
1-4 years
Barshi, Lohara, Palghar
BFSI (Operations & Lending)
work from office
Full Time
Closes 4 Jan 2027

Posted: 1 week ago
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Job Description

Job description


We are looking for suitable candidates for BCSDO- Banking operation Executive role in multiple locations, Maharashtra. 30 to 45 days or Immediate joiners preferred.

Salary up to 4 LPA upto. If interested, please share resume at pooja.debnath@jana.bank.in with mail subject line as -"BCSDO_ preferred location"


Department: Operations

Job Role: Branch Customer Service & Delivery Officer (BCSDO)

Locations: Jalgaon, Chembur, Barshi, Sangli, Udgir, Nanded, Palghar, Lohara, Basmat, Pimpalgaon, Nilanga, Sangamner, Kopargaon, Chalisgaon


Role & responsibilities


  • Transaction Handling: Performing daily cash and non-cash banking transactions with speed and accuracy.
  • Customer Service: Providing general banking information, resolving customer queries promptly, and ensuring a positive, professional experience to foster loyalty.
  • Operational Support: Assisting with branch operations, which may include tasks related to gold loan processing, disbursement processes, and verifying loan reports.
  • Sales & Cross-selling: Identifying opportunities to promote and cross-sell other banking products and services.
  • Compliance & Accuracy: Maintaining high standards of accuracy in all processes and ensuring compliance with banking procedures.
  • Loan Processing: Loan disbursement processing, LAP, Hosing loan, Gold loan, Individual loan.


Skills

Banking OperationsLoan OperationsDisbursementBanking ProcessHLCash HandlingGold Loan OperationsTeller OperationsBanking OperationBanking ProductsSalesBranch OperationsDisbursementLoan Disbursement

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About Company

Au Small Finance Bank, established in 1996 as Au Financiers, transitioned into a full-fledged bank in 2017. With a focus on financial inclusion, Au Small Finance Bank offers a comprehensive suite of banking products and services tailored to meet the diverse needs of customers. The bank serves individuals, small and medium-sized enterprises (SMEs), and the unbanked and underbanked segments with innovative financial solutions. Au Small Finance Bank is committed to empowering communities through accessible banking, fostering economic growth and social development. Join Au Small Finance Bank to be a part of a dynamic team driving positive change and creating impactful banking experiences. Explore Au Small Finance Bank careers for exciting opportunities to thrive and make a difference in the banking industry.

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