Site Visit Manager

Site Visit Manager – Auramah Valley

Location: Naldehra, Shimla

Industry: Real Estate / Luxury Hospitality Development

About the Role

Auramah Valley is looking for a dynamic and customer-focused Site Visit Manager to manage and coordinate site visits for prospective buyers and investors. The role requires ensuring a seamless and professional experience for all visitors, from initial inquiry through site presentation, while effectively showcasing the projects unique value proposition.

Key Responsibilities

• Coordinate and schedule site visits for prospective clients, investors, and channel partners.
• Welcome visitors and provide detailed project presentations during site tours.
• Explain project features, amenities, location advantages, pricing, and investment opportunities.
• Ensure the site, experience center, and sample units are always presentable and visitor-ready.
• Maintain accurate records of site visits, client feedback, and follow-up requirements.

• Coordinate with the Sales, CRM, Marketing, and Operations teams for smooth visitor management.
• Arrange transportation, refreshments, and hospitality services for visitors whenever required.
• Build strong relationships with potential customers and address their queries professionally.
• Generate visit reports and share insights with management regarding customer preferences and concerns.
• Ensure all site visit activities align with the companys service standards and brand image.

Requirements

• Bachelors degree in Business Administration, Hospitality, Marketing, or a related field.
• 5+ years of experience in real estate sales, customer relations, hospitality, or client servicing.
• Strong understanding of luxury real estate and customer engagement.
• Ability to handle VIP clients and high-net-worth individuals professionally.
• Proficiency in MS Office and CRM software.
• Willingness to work on weekends and holidays as per business requirements.

Key Skills

• Client Relationship Management
• Site Visit Coordination
• Customer Experience Management
• Presentation & Communication Skills
• Hospitality & Guest Handling
• Sales Coordination
• Reporting & Follow-up Management

What We Offer

• Opportunity to work with a premium real estate development.
• Exposure to luxury clientele and high-value transactions.
• Professional growth in a fast-paced and customer-centric environment.

Experience: 3–5 Years

Industry Preference: Real Estate, Luxury Hospitality, Resorts, High-End Residential Projects, or Property Consulting.