Business Analyst

Position Title: Business Analyst

Location: Delhi (with ability to travel as needed)

Primary Responsibilities

• Serve as the main point of contact for clients, understanding their IT needs and offering customized solutions.
• Develop and maintain strong relationships with key clients, ensuring satisfaction and repeat business.
• Gather, analyse, and document business requirements through client discussions, workshops, and stakeholder meetings.
• Prepare detailed BRD (Business Requirement Documents), FRD (Functional Requirement Documents), user stories, workflows, and process documentation.
• Manage project timelines, budgets, and deliverables for client accounts.
• Coordinate with internal teams (sales, technical, operations) to ensure timely service delivery.
• Track project progress and resolve any issues or concerns that may arise.

• Strong understanding of Business Analysis processes and software development lifecycle (SDLC).
• Hands-on experience in requirement gathering, BRD/FRD preparation, and user story creation.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in MS Office and other business tools.

• Bachelors degree in Business Administration, Information Technology, Computer Applications, or related field.
• Minimum 4 years of experience as a Business Analyst, preferably in the IT industry.
• Proven experience working with cross-functional teams, clients, and technical stakeholders.
• Prior experience working on Government Sector projects/e-Governance projects will be highly preferred.

Auriga IT is a digital solutions and technology consulting company that brings together design, engineering, AI, data science, and cloud expertise to build platforms and applications that shape the future of modern enterprises. We partner with organisations from startups to established brands to launch new products, modernise systems, and drive digital transformation across industries. Our work spans AI & machine learning, data & analytics, UX & design, ERP solutions, and cloud/DevOps, and we deliver solutions that are tailored, measurable, and impactful.