Credit Controller

Department: Core - Finance

Location: Gurugram, India

Description
We are looking for an experienced Credit Controller to work within a dynamic, and fast-paced international company in the subscription and advisory space. This individual will be responsible for overseeing our global collection activity and supporting the Credit Managers implementation of robust group credit policies.
You will have the opportunity to work within a newly formed credit control team, to assist in developing global policies and procedures in collection. You will be the key contact person for regional sections of the credit control function.
A highly motivated individual with the ability to work proactively and independently, you must be able to communicate at all levels and across functions.
Key Responsibilities

• Responsible for meeting monthly cash target.
• Responsible for bringing the overall debt down to minimum especially >90 days.
• Experience in ledger reconciliation, refund, write off, managing unallocated credit, credit notes, cash flow forecasting, reporting, bad debt provision etc.
• Experience in managing high volume of accounts (multiple countries/currencies).
• Ensure meticulous accuracy and timeliness in updating collection notes and follow-up actions.
• Assist in the implementation of robust Credit Control policies across the Group, optimizing processes, and ERP.
• Review, resolve, redirect & monitor dispute queries.
• Collaborate and escalate difficult account (s) to Account Manager and Credit Control Manager following Collection/Escalation process.
• Develop and maintain strong relationships with stakeholders, facilitating regular review meetings to focus on timely debt collection and meet set targets and timetables.
  

Skills, Knowledge and Expertise
Required attributes:

• A highly motivated individual with the ability to work proactively and independently.
• Minimum of 2 years experience as Credit Controller, managing high volume of accounts.
• Strong organization, financial analysis and time management skills, with demonstrated success managing multiple priorities.
• Good understanding of Credit Policy, Processes and Procedures.
• Proficiency in Microsoft Dynamics 365 and Microsoft Office Excel.
• Good written, verbal communication and negotiation skills.
• Strong customer service mindset with the ability to solve it right the first time.
• Team player, understanding that you deliver as a team, and it is always best when you collaborate to find solutions to problems.
• Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment.

Desired experience:

• Additional languages, especially Spanish, French or Italian, would be advantageous
• Experience working in a team which handles accounts across several countries in UK/Europe and US
  

What we Offer

• The opportunity to contribute to the continued development of a successful and thriving finance team in a fast-paced and exciting industry
• A dynamic, intellectually stimulating, and supportive environment
• A fun, informal and international work culture
• Employee discount platform – YuLife
• Private medical insurance
• Access to the Aurora Academy, our training program offers a range of opportunities to develop your skills
• Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects.
  

The Company is committed to the principle that no employee or job applicant shall receive
unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief,
sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.
The successful candidate would start as soon as possible. The team will review applications as they
are received. Salary will be competitive with experience.
To apply, please submit your Résumé / CV, a personal summary, your salary expectations and
please inform us of your notice period.
Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.