Director Partner Technical Training

Our Opportunity: 

• Partners deliver a large share of Automation Anywhere implementations for customers, and their technical readiness shapes how customers experience our platform. We are looking for a Director to lead the team that builds and sustains that readiness through technical training and enablement of our partners. This is a hands-on leadership role. You will lead a team of 4-5 Enablement Principals who work with partners every day to run webinars, bootcamps, and workshops, and you will deliver key sessions and lead senior partner discussions yourself.
  
• You will also set the strategy for partner technical training, make sure the team runs consistently through shared playbooks and a clear program calendar, and keep company leadership informed on focus areas, progress, and results. Training content is created by other teams, primarily Automation Anywhere University, so the focus of this role is delivery and outcomes: more certified practitioners, more successful partner deployments, and more published customer success stories.

Location: 

• Bangalore, India (Eastern Time shift)

Who Youll Report To: 

• Co-founder and Chief Customer Officer 

You Will Make an Impact By: 

Leading the team

• Coaching and developing the team of Enablement Principals through session reviews, direct feedback, and a regular operating rhythm 
• Building playbooks, templates, and checklists for each session type, and owning the program calendar, so quality is consistent across the team and across regions 
• Delivering key webinars, bootcamps, and workshops yourself, and leading Center of Excellence forums and senior conversations with strategic partners 
• Acting as the escalation point for complex partner engagements and high-stakes implementations 

Setting strategy and driving results

• Owning the Partner Technical Training strategy and roadmap, with targets for certified practitioners, successful deployments, and proof and engagement, reported by partner and by track 
• Tiering programs by partner type: live, plan-driven engagement for strategic partners and global system integrators; live onboarding and workshops for priority partners; and digital learning paths from Automation Anywhere University for the wider partner ecosystem 
• Growing the number of certified practitioners at priority partners, and publishing time-to-ready for each track and then shortening it 
• Tracking live implementations with partners and internal delivery teams, measuring whether projects are successful, on time, and delivering value, and raising the share of projects delivered without Automation Anywhere help 
• Driving proof and engagement by getting customer success stories published, growing partner activity each quarter, and meeting partner training requests within an agreed turnaround .

Working across the company and managing upward

• Working with the Channel organization to prioritize partners using pipeline, engagement, and readiness data 
• Partnering with Professional Services so partners are trained to the same delivery standards as our own delivery teams, and with Sales Enablement to build a shared view of partner sales and technical readiness 
• Working with Automation Anywhere University, Product, Partner Account Managers, and Customer Success to use the training content they create and to feed back the gaps seen in the field 
• Advising company leadership on where partner technical training should focus, and reporting progress with clear insight into what is working and where the gaps are. 

You Will Be a Great Fit If You Have: 

• 16+ years of relevant technical experience in solution architecture, technical consulting, implementation delivery, or technical training. 
• Experience hosting and presenting technical webinars, bootcamps, and workshops for audiences from small groups to large forums 
• Experience running enablement or training as a repeatable system, with playbooks, calendars, and measurement that keep quality consistent across a team 
• Experience coaching senior technical individual contributors across multiple geographies 
• Strong technical knowledge of enterprise integration (APIs, web services, and databases), solution architecture, and cloud fundamentals 
• Familiarity with agentic AI, RAG, and AI evaluation frameworks, and the ability to explain them clearly to a technical audience 
• Experience working with global system integrators, software vendors, or regional resellers, and facilitating discussions across multiple Centers of Excellence 
• Experience running tiered enablement programs that mix live and digital delivery across a large partner base 
• Experience with certification or credentialing programs and with measuring outcomes such as certification rates, time-to-ready, and delivery success 
• Experience setting baselines where none exist and reporting progress to senior leadership 
• The ability to work Eastern Time hours and collaborate with colleagues across the US, EMEA, and APJ. 

Preferred Qualifications:

• Experience with Agentic Process Automation (APA) on the Automation Anywhere platform 
• Automation Anywhere platform certifications or prior experience delivering Automation Anywhere implementations 
• Background as a practitioner (developer, automation engineer, solutions architect) who moved into training and enablement 

Ready to Revolutionize Work? 

This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.