Customer Relation Executive

Department Icon Business Development / Sales
Posted: 1 year ago
1-5 years
Kolkata, West Bengal
Business Development / Sales
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    You will be responsible for understanding the product/service details to effectively communicate with potential clients. This includes responding to inquiries from potential clients and addressing any concerns or issues that may arise. It is important to maintain strong relationships with customers to ensure repeat business and customer satisfaction.

    Your role will also involve following up on initial contacts and building a pipeline of prospective leads. This requires completing call logs and call reports as necessary and updating them in the database for future reference.

    The job type for this position is full-time, with benefits including health insurance and Provident Fund. The ideal candidate should have a minimum of 1 year of experience in the telecommunication and automobile sector. Proficiency in English language is preferred for effective communication with clients.

    This position requires in-person work at the specified location. The expected start date for this role is 19/08/2025.,

Skills

Customer SatisfactionAutomobile SectorEnglishBuilding A Pipeline Of Prospective LeadsResponding To InquiriesMaintaining Relationships With CustomersTelecommunicationCompleting Call LogsReportsUnderstanding Productservice Details

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