Branch Manager

Role & responsibilities

Business Unit: Retail Branch Banking (RBB)

Role- Supervisory role- Team Handling

Responsibilities:

• Lead a result-oriented team and is responsible for managing the Branch.
• Profitability, ensuring high-quality service and Customer Relationship Management, Operation, and risk.
• Own all branch-banking objectives and overall branch supervision.
• Ensure achievement of overall Branch Targets by generating business and cross-sales.
• Key Customer Relationship Management and amp; supervision of all High Net Worth customer programs.
• Ensure all components of the branch sales model function as per design.
• Complaints Handling.
• Review Branch Operations reports.
• Managing teller operations and vault.
• Branch Merchandising and amp; co-ordination with Marketing at the product level.
• Review vault register and Key Registers.
• Review Suspense and amp; Dummy accounts.
• Ensure compliance with Banking rules, Regulations, and amp; Procedures.
• Periodic review of progress vs. objectives ensures clarity of Business.