Collections Officer

What role you will play in team: You'll work within a dedicated team to recover outstanding loan payments while maintaining customer relationships.

What you will do: You will contact borrowers, negotiate payment plans, and work to resolve outstanding debt in a timely and professional manner.

Key responsibility:

• Contact borrowers with delinquent accounts.
• Negotiate payment plans and arrangements.
• Document all communication and actions taken.
• Track and monitor account recovery progress.
• Adhere to company policies and regulatory requirements.
• Maintain accurate records of all collections activities.
• Contribute to the overall reduction of non-performing loans.

Required Qualification and Skills:

• Bachelor's degree in any discipline.
• 0-1 year of experience in collections or customer service.
• Excellent communication and negotiation skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits Included:

• Competitive salary and benefits package
• Growth opportunities within the company
• Positive and supportive work culture
• Health insurance
• Paid time off

A Day in the Life: A typical day involves making outbound calls, documenting conversations, updating account information, and collaborating with team members to achieve collection goals.