Collections Officer

What role you will play in team: You will be responsible for contacting borrowers who are behind on their loan payments.

What you will do: You will work to collect overdue payments and prevent loan defaults.

Key responsibility:

• Contact borrowers with overdue payments to arrange payment plans.
• Negotiate payment arrangements with borrowers.
• Maintain accurate records of collection activities.
• Follow up with borrowers to ensure timely payments.
• Escalate difficult cases to senior management.
• Work within legal and ethical guidelines.

Required Qualification and Skills:

• Bachelor's degree in any discipline.
• 0-1 years of experience in debt collection or a related field.
• Excellent communication and negotiation skills.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career growth.
• A supportive and collaborative work environment.
• Paid time off.
• Performance-based incentives.

A Day in the Life: Your day will involve contacting borrowers, negotiating payment plans, maintaining records, and working towards timely loan repayments.