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Job Description
- You are a proactive and technically skilled Application Developer with 13 years of experience in providing technical support, troubleshooting IT issues, and working with JavaScript, Rest API, and ServiceNow for development and customization tasks. Your role involves logging, tracking, and resolving incidents and service requests using ServiceNow, developing and customizing ServiceNow applications, maintaining IT documentation, knowledge base, and standard operating procedures, escalating unresolved issues, ensuring timely resolution on support tickets, participating in IT projects, and providing first-level technical support to end-users.
You are required to have a Bachelor's degree in Computer Science, Information Technology, or a related field, along with 13 years of experience in IT support/helpdesk roles. Proficiency in basic IT troubleshooting, hands-on experience with JavaScript and Rest API, and familiarity with ServiceNow development are essential. Knowledge of ITIL processes, excellent communication skills, and the ability to work independently and in a team environment are also important.
Preferred certifications include ServiceNow Certified System Administrator, ITIL Foundation Certification, and CompTIA A+ or similar. The work environment is on-site based on company policy, and rotational shifts may be required.,
Skills
It ProjectsItilJavascriptDeveloperApiRest APIJavaScriptServiceNowIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
AVASO Technology Solutions pioneers innovative solutions in the digital landscape, empowering businesses with cutting-edge technologies. Our commitment to excellence drives transformative outcomes, ensuring seamless integration of technology into everyday operations. From AI-driven analytics to cloud-based infrastructure, AVASO delivers tailored solutions to diverse industries, enhancing efficiency and driving growth. As we expand our horizons, we invite passionate individuals to join our dynamic team. Explore rewarding career opportunities at AVASO Technology Solutions, where innovation meets impact. Embark on a journey of growth and success with us. Explore AVASO Technology Solutions careers today.
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