Operations Manager - Abu Dhabi

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About Averda

Averda is a leading global provider of integrated waste management and environmental services, delivering innovative, sustainable solutions to some of the world's most complex waste challenges. Operating across multiple markets, we are committed to transforming waste into value while safeguarding the environment, supporting our communities, and driving operational excellence.

Overview

Averda is seeking an experienced Operations Manager to oversee and manage day-to-day operational activities across Abu Dhabi.

The ideal candidate will have a strong background in Waste Management, Facilities Management, and Logistics with proven experience in managing large-scale operations, leading operational teams, ensuring service excellence, and driving operational efficiency. The role will be responsible for ensuring smooth service delivery, effective resource utilization, contractual compliance, cost control, and continuous improvement across all operational activities.

Key Responsibilities:

• Oversee waste collection, transportation and other contracted services, ensuring delivery in line with client requirements and agreed service standards.
• Develop and implement operational plans and strategies to achieve business objectives, service targets, and contractual commitments.
• Lead operational teams, including supervisors, drivers, and field staff, ensuring effective workforce planning, performance, and productivity.
• Monitor operational KPIs, SLAs, service quality, route completion, fleet utilization, and overall contract performance.
• Ensure optimal utilization of manpower, vehicles, equipment, and other operational resources while driving cost efficiency.
• Conduct regular site visits and operational reviews to assess service delivery, identify gaps, and implement corrective actions.
• Coordinate with Fleet, HSEQ, HR, Finance, Customer Experience, and other departments to ensure smooth operational execution.
• Manage client relationships, address service issues and escalations, and ensure timely resolution of operational concerns.
• Ensure compliance with environmental regulations, waste handling procedures, HSEQ standards, and contractual requirements.
• Oversee operational budgets, monitor expenditure, and identify opportunities for cost optimization and continuous improvement.
• Lead the mobilization of new contracts and operational transitions, ensuring effective implementation of service requirements.
• Prepare and present operational reports and performance dashboards, highlighting KPIs, risks, and improvement initiatives.

Experience and Qualifications

• Bachelor's or master's degree in engineering, Environmental Management, Operations Management, Business Administration, or a related field.
• 12–15 years of relevant experience in operations management within the Waste Management, Facilities Management, and Logistics industries.
• Mandatory experience in the Waste Management industry.
• Strong knowledge of waste collection and transportation operations, facilities management services, logistics coordination, and fleet management.
• Proven experience managing large operational teams, multiple service contracts, and large-scale field operations.
• Strong understanding of operational KPIs, SLAs, contract management, budgeting, and cost optimization.
• Knowledge of environmental regulations, waste handling standards, and HSEQ requirements.
• Excellent leadership, analytical, presentation, communication, and stakeholder management skills.
• Proficiency in MS Office, particularly Excel; Power BI experience will be an advantage.
• Valid UAE driving license is mandatory.

If you think you have what it takes to make the world a cleaner place, if you can see value where others see waste and if you aren't afraid of a challenge, why not start your journey with us today.

Averda welcomes candidates from all backgrounds, actively promotes diversity in the workforce, and is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*