Domestic Voice Process | Hindi | Pocharam | Begumpet | Ranigunj

Department Icon Operations Maintenance & Support
Posted: 1 year ago
0-1 years
Hyderabad(Raniganj +2)
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Job Description

We Are Hiring!!


Role:Customer Support Voice Process (Freshers)


Work Locations:

  • Pocharam, Hyderabad
  • Ranigunj, Hyderabad
  • Begumpet, Hyderabad

Experience: 01 Year (Freshers Welcome)

Working Days: 6 Days / Day Shift

Notice Period:Immediate Joiners Preferred

Education: 12th Pass / B.Com / B.Sc / Any Graduate


Roles & Responsibilities:

  • Handle inbound and outbound customer calls professionally.
    • Communicate clearly and effectively in Hindi & English with customers.
    • Resolve customer queries, provide accurate information, and ensure satisfaction.
    • Maintain call logs and update CRM systems with accurate details.
    • Collaborate with internal teams to address and close customer issues.
    • Meet daily/weekly performance targets in terms of call quality and customer handling.

Required Skills:

Fluency in Hindi & English (Mandatory)

  • Excellent verbal communication and listening skills
  • Good interpersonal skills & positive attitude
  • Eagerness to work in a customer-focused environment
  • Basic computer and typing skills

To Apply: Send your updated CV to deepika.hr@ravinsol.com | shravanthi.hr@ravinsol.com

Contact: 7416238449 | 8143243467

Skills

Communication SkillsExcellent Communication SkillsHindi SpeakingPresentation SkillsEnglish LanguageVerbal CommunicationVoice ProcessLanguagesCustomer SupportCustomer HandlingVoice Process

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