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Job Description
Note- This is a night shift job and we are looking for immediately available candidates.
Required Skills
- Fluency in English
- International calling experience
- Minimum 1year of experience in voice process is required
Role & responsibilities
This is a full-time on-site role for a Global Customer Support located in Gurugram
- Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.
- Address customer concerns, resolve problems, and ensure customer satisfaction.
- Handle customer complaints professionally and escalate issues when necessary.
- Communicate effectively with customers, colleagues, and other departments within the organization.
- Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.
Perks and benefits
- Night meal
- Both side cabs within Gurgaon city
- Group medical insurance
Skills
Banking OperationsNon Voice ProcessVoice ProcessData EntryFinancial OperationsOperationsDataFinanceCustomer SupportCustomer SatisfactionVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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