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:At AWR Group, we are at work for a planet that prospers. A world that serves all generationsthose of today, and those yet to come. We're a group of companies, transforming businesses of today and building purposeful ventures for the future. Our greatest endeavour is to enhance the lives of all generations we touch. We are AWR Group. We embrace generation next.Job purpose: (Use one or two sentences to state the major purpose, objective or function of the position and the end result it is intended to accomplish.)The Sales Consultant manages the complete sales process, from prospecting to post-sales follow-up, ensuring compliance with company policies. They achieve sales and product targets, assist customers with financing and insurance, and provide excellent customer service to build long-term relationships. By meeting customer expectations and maintaining high satisfaction, they contribute to sales growth and a positive customer experience.Job responsibilities: (These are the fundamental job duties regularly performed by the employee in the position.)XXXXSales/Sales Process· To follow all steps of sales process i.e. prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery and post-sales follow up.· To ensure that documentation is as per the company policy.· To liaise closely with other departments to complete the sales process.· To report daily activities to the Sales Supervisor/Manager· To achieve sales targets on monthly, quarterly and annual basis while maximizing profit gained from each transaction.· To close maximum opportunities while maintaining and increasing existing customer base.· To assist customers with finance and insurance products as per customer requirements.· To achieve Accessories, In-house insurance and GAP insurance targets.· To make productive sales process related videos for customers and achieve Venta Vid targets.· To ensure achieving the targets of internal and external Mystery Shopping programs.· To follow-up with customers on timely basis.· To participate in sales meetings.· To achieve all KPI's set by management.
Customer Experience· To meet customer expectations.· To schedule follow up, delivery and new customer acquisition utilizing strong time management.· To assist customers in making the correct choice of vehicle and build loyalty by providing a personalized and tailored sales experience to each customer.· To achieves SSI (Sales Satisfaction Index) targets by providing excellent customer service.· To ensure accurate collection and submission of customer details.· To build, grow and maintain good relationship with customers.· To ensure smooth, clean and defect free delivery of sold vehicles as promised to customers.· Other related tasks as required.The above statements are intended to describe the general nature and level of work performed by people assigned to this job function. They are not intended to be construed as an exhaustive list of all job duties performed. Management reserves the right to revise or amend duties at any time.Educational Qualification(Consider Education/Experience type and minimum level; Special skills; Certifications and licenses etc.)· Bachelors or equivalent in a related fieldWork Experience(Consider work experience requirement to do the job; x of years, .)· 2-3 years of sales experience in automobile or related industryCompetencies(Consider certain technical skills to do the job, Analytical Skills, Persuasives , Strategic Thinking etc.)· Customer First· Result Oriented
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· Accountable· Time Management· Good Interpersonal skills· Communication skills· Selling skills· Computer proficient and should have good communication skillsLanguages· Must be very proficient in English (Arabic is a plus)About Us:AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.For more information, visit .
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About Company
AW Rostamani is a conglomerate of 14 companies in seven diverse disciplines, committed to enriching lives through its exceptional products and services. As a family owned business that was set up in Dubai, UAE, in the early 50s, it gives us great pride to be part of the fastest growing metropolis in the world, and to have witnessed and contributed to its astounding transformation. Along with the nation, we have grown to become one of the most progressive and innovative business houses in the region, and a beacon for excellence in the Middle East and beyond. Our portfolio of 14 companies includes leading multinational brands in seven diverse sectors: automotive, real estate and construction, retail, logistics, information technology, travel, and consultancy. At the centre of our team of over 4,000 professionals from around the world, is a culture that celebrates our diversity, and core values of Excellence, Integrity and Commitment that define us as a group. Our role in the development and sustainability of the country and its people is of the utmost importance to us. It is our on-going mission to make a real difference to our customers, employees, partners and stakeholders, and add real value to the nation’s ambitious growth.
