RL - Mortgages:Area Sales Manager - ASHA Home Loan - Branch

Business Goals and Profitability

• Deliver disbursement targets in the assigned area through the Branch Banking channel.
• Monitor daily performance metrics and take proactive measures to meet area-level targets.

Sales and Channel Development

• Coordinate with branch managers and staff for regular mortgage product training and support.
• Generate and convert leads from branches, ensuring alignment with zonal strategies.

Compliance and Risk Management

• Ensure documentation, eligibility checks, and process adherence at the branch level.
• Support audit and compliance processes as per internal and regulatory norms.

Customer Experience

• Support branches in delivering seamless customer experience throughout the loan journey.
• Address and resolve escalations from customers or internal teams.

Digital Adoption and Innovation

• Drive usage of digital tools like Siddhi, MLP, Omega, and SFDC by branch staff.

• Graduation/post-graduation from a recognized institute
• 6+ sales experience (secured products preferred) with at least 2-3 years in Home Loan and LAP (preferably affordable housing loans).

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills

Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.

The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.