RL - Mortgages:Sales Manager - Prime Mortgages - DSA

Business Goals and Profitability

• Achieve home loan disbursement targets through assigned DSA partners.
• Drive daily productivity through regular engagement and support to DSAs.
• Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

• Conduct onboarding, training, and motivation sessions for DSA sales staff.
• Monitor DSA leads and assist in file movement, eligibility checks, and query resolution.

Compliance and Risk Management

• Ensure adherence to sourcing quality, documentation norms, and process compliance.
• Track DSA behavior to avoid mis-selling or documentation lapses.

Customer Experience

• Ensure prompt customer service and quick turnaround on queries raised by DSA leads.
• Coordinate between DSAs and internal teams for smooth processing.

Digital Adoption and Innovation

• Drive usage of digital tools among DSA partners for efficient lead flow and tracking.

• Graduation/post-graduation from a recognized institute
• 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills

Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.

The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.