WBO:WBSU-WB Service Relationship Manager

• Provide Banking solutions and superior service to the Corporate Borrowers (assigned by CBB Head).
• Accompany Business RM for Pre-sanction visits and also act as an interface for liaising with the corporate borrowers
• Assign Title Search Report, Valuation Report & ROC Search Report for the corporate borrowers
• Obtain reports and scrutinize, share requisite details with credit team on pre-designed format

Obtain pre-requisites for documentation from CDO team and facilitate vetting of documents with Law Department and ensure obtention of credit opinion report from other lenders

Co-ordinate with other lenders and the CDO team for issuance of Pari-Passu/NOCs and follow-up for creation/ perfection of security

Co-ordinate with the Borrower, Business & Credit Delivery Official and facilitate execution of documents, compliance of pre-disbursement covenants, facilitate disbursement and obtain credit approvals for Trade Finance Transactions Coordinate with the Borrower, Business & Credit Monitoring Official to facilitate the compliance of post-disbursement covenants, recovery of interest and instalments and to ensure better monitoring of the Credit portfolio

• Coordinate with the Borrower to execute the following activities:
• - Conduct unit/collateral inspection at stipulated intervals & preparation of reports
• - Obtention of Stock Statements/FFRs/Insurance Policies/Due Diligence/ABS from the customer & provides to CMO for analysis/ monitoring/ placement of notes
• - Creation/ Perfection of Securities
• Ensure that the TxB Fee Income Budget and SME Topline budget are achieved
• Ensure adherence to SLA and maintenance of TAT
• Liaison with the Customer to increase the utilization levels and hence increase Banks portfolio base.
• Attend Internal/External Audit and ensure all audit related deliverables are met

Post- Graduation from a recognized institute

6-7 years in a relevant role

• For successful execution of the job, the candidate should possess the following:
• Knowledge of banking products and services
• Ability to manage complex client situations
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building skills