Max Life Insurance - Chief Manager - Human Resources - PMO - IIM/XLRI/TISS/SCMHRD

Function Summary:

The Human Resources function at Axis Max Life Insurance is a key driver of business success, focused on attracting, developing, and retaining high-quality talent while promoting a high-performance culture. The team partners closely with business leaders to align people strategies with organizational goals and ensures seamless employee experience through effective processes, engagement, and compliance.

Job Summary:

The incumbent will manage the full employee lifecycle, drive HR initiatives, oversee engagement programs, and ensure effective recruitment and onboarding across assigned channels.

Role & responsibilities:

- Manage recruitment for frontline sales and supervisory roles

- Build and maintain a strong talent pipeline for current and future manpower needs

- Track hiring progress to meet annual manpower plans

- Drive Internal Job Postings (IJP) and ensure timely closure

- Promote sourcing through employee referrals and non-vendor channels

Onboarding:

- Ensure smooth onboarding experience for new hires

- Facilitate timely employee code creation and infrastructure readiness - Coordinate HR and functional induction programs HRIS & Reporting

- Maintain HR MIS related to hiring, sourcing, attrition, and engagement

- Publish dashboards and share insights with business stakeholders

Employee Relations & Grievance Handling:

- Act as the HR point of contact for employee queries

- Ensure effective communication of policies and processes

- Address grievances proactively and manage escalations

Exit Management:

- Track employee exits and ensure timely system updates

- Conduct exit interviews and analyse attrition trends

Learning & Development (MDP):

- Manage MDP nominations and ensure adherence

- Coordinate logistics for new hire orientation programs

- Design Role based journeys along with MDP

- IDP Execution of Best Bets

Employee Engagement:

- Design and implement engagement initiatives based on survey insights (e.g., GPTW)

- Drive employee connect through formal and informal platforms via engagement calendar

- Execute customized engagement plans across channels

Performance Management System:

- Drive end to end Annual PMS for the assigned businesses

- Co-create Channel PMS along with business planning team

- Crete awareness on Career Path, Goal Sheet, Incentives

Preferred candidate profile:

Desired qualification and experience:

- Full-time MBA/ Postgraduate in HR from a premier (Tier 1) institute

- 10+ years of experience in Business HR

- Ability to work effectively under tight deadlines

Key Skills:

- Influencing and interpersonal skills

- Process-driven approach

- Analytical thinking

- Strong business acumen