Max Life Insurance - Chief Manager - Recruitment Strategy - Technology

Role Overview:

We are looking for an experienced HR professional to lead IT Talent Acquisition as we build and scale our Global Capability Center (GCC). The role will be responsible for driving end-to-end IT hiring strategy, managing large-scale talent needs, and building strong recruitment processes in a non-IT organizational setup.

Role & responsibilities:

• 1. Lead and manage end-to-end IT hiring across various levels, including niche and bulk hiring requirements
• 2. Drive talent acquisition strategy to support the setup and scaling of the GCC
• 3. Manage large-volume hiring mandates with a focus on quality, turnaround time, and stakeholder satisfaction
• 4. Work closely with business leaders to understand hiring needs and deliver on workforce plans
• 5. Manage and oversee RPO (Recruitment Process Outsourcing) partners, ensuring delivery against defined SLAs and KPIs
• 6. Build and streamline recruitment processes, ensuring efficiency and strong candidate experience
• 7. Lead, mentor, and manage a team of recruiters, providing guidance and driving performance
• 8. Ensure strong governance, reporting, and tracking of hiring metrics
• 9. Develop sourcing strategies for identifying high-quality IT talent across multiple channels

Preferred candidate profile:

• 8+ years of experience in Talent Acquisition with strong exposure to IT hiring
• Prior experience hiring for IT roles within a non-IT organization is highly preferred
• Demonstrated experience in managing bulk/volume hiring campaigns
• Hands-on experience working with and managing RPO partners
• Experience in setting up or scaling hiring for GCCs/COEs is a strong advantage
• Proven ability to manage stakeholders and work in a fast-paced environment
• Strong communication and team management skills
• Data-driven approach to recruitment and decision making
• Strong understanding of IT roles, technologies, and hiring landscape
• Ability to build scalable hiring frameworks and processes
• Experience in employer branding and talent attraction strategies