Puma Is Hiring Customer Support Executive.

Department Icon Operations Maintenance & Support
Posted: 2 days ago
0-5 years
Hybrid - Mumbai, Navi Mumbai, Pune
Operations Maintenance & Support
work from office
Full Time
Closes 9 Jan 2027

Posted: 2 days ago
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Job Description
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Job Description

International Chat/Voice Processis hiring for theCustomer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)


Process:-Voice Process / Chat Process(Chat/Voice Process)

Note:- Work From Office. Fresher Can Apply

Salary :- 2 Lack CTCto6 Lack CTC


Language Mandatory:-

Hindi & English Communication.


Roles and Responsibilities

  • This is a premium Chat/Voice process for enterprise business of our telecom partner(Customer Service)
  • Grad with Relevant experience (Chat/Voice Customer service Exp) mandate .
  • Flexible to work in any shift Rotational .
  • Working days 5 days working
  • Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
  • Contacting existing customers as well as prospective customers
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their need
  • Resolving customer queries and issues related to the products and service.

Note:-5 days Workingand2 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)

Skills

HiringNon VoiceBPOServicingInboundOfficeCustomer CareSEMCustomer SupportCustomer ServiceVoice Process

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