Product Operations Lead

About Azentio

Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCKtrade mark (Anti-Money Laundering & Compliance software suite), iMal, PREMIAtrade mark Astra (Core Insurance software), ORIONtrade mark (Enterprise Resource Planning software) and MFUND Plustrade mark (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners.

Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution.

At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing to excellence - excellence in our products, our services, our ideas, and our people.

Job Title: Product Operation Lead

Years of Experience: 6 - 10 years

Location: Bengaluru

Work Mode: Mon – Fri (WFO)

Role Summary :

Own end-to-end product delivery operations, acting as the execution bridge between Product Management and Engineering. Responsible for delivery predictability, agile processes, Jira workflows, dashboards, and BFSI-ready governance.

Key Responsibilities :

• Align Product and Engineering on priorities, scope, and execution
• Own delivery across multiple product initiatives (planning release)
• Drive agile rituals, backlog hygiene, DoR/DoD, and continuous improvement
• Own the PDLC framework for Jira workflows, boards, dashboards, and delivery reporting
• Provide clear leadership visibility on status, risks, and dependencies
• Ensure BFSI-compliant delivery, UAT governance, and release controls
• Maintain critical product and delivery documentation in Confluence as a single source of truth

Qualifications (Skills/Competencies) :

• 6–10 years in Product Ops / Program / Delivery roles
• Strong Jira and Agile expertise
• Experience working with Product Managers and Engineering teams
• BFSI / FinTech / regulated domain exposure
• Excellent stakeholder and conflict management skills

Success Metrics

• Predictable timely roadmap delivery
• Clean, scalable Jira and documentation hygiene
• Own periodic reporting & leadership visibility.

What we Aim for?

Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States. We will achieve this by:

• Providing world class software products, built on the latest technologies.
• Providing best in class customer service, built on a deep understanding of our domains and local nuances.
• Being an employer of choice, attracting high quality talent.
• Achieving top quartile growth and margins.

Azentio Core Values:

• Customer centricity - Put customers at the center of everything
• Innovation - Keep looking for a better way
• Accountability - Own your work, end-to-end
• Results - Focus on outcomes, not just effort

We take Pride in all that we do and together we Enjoy the journey