Functional Lead - Human Resource Management System - HR Software

Responsibilities :

• Act as the Product Owner for HRMS for the organisation/entities, ensuring smooth operations and continuous improvement.
• Collaborate closely with HRMS product and Implementation partner to resolve issues, implement enhancements and ensure a frictionless user experience.
• Drive platform adoption across all user groups through training, communication, and change management initiatives.
• Administer the HRMS product instance as Super Admin, managing configurations, user access, roles, and permissions.
• Monitor system performance, identify gaps, and coordinate resolution with HRMS product support and Implementation partner.
• Gather feedback from HR teams and end users to prioritize feature requests, process improvements, and automation opportunities.
• Partner with HR process owners to ensure system alignment with evolving business needs and statutory requirements.
• Manage configuration changes, workflow adjustments, and policy updates within the platform.
• Support data integrity, reporting requirements, and HR analytics initiatives.
• Act as the escalation point for system-related queries and incidents across all entities.
• Stay updated on HRMS product roadmap, new features, and best practices to maximize platform value.
• Develop and maintain system documentation, SOPs, and user guides.

Functional and Behavioural Competency Required :

Functional Competencies :

• Strong understanding of HR processes (Core HR, Payroll, Performance, Recruitment, Learning, etc.).
• Hands-on experience with HRMS platforms, preferably HRMS product.
• Product ownership and system administration skills.
• Data management, analytics, and reporting proficiency.
• Ability to translate business requirements into system configurations.

Additional Skills :

• Advanced Excel and data analytics proficiency.
• Familiarity with HRMS integrations, APIs, and system configurations.
• Strong communication and training facilitation skills.
• Ability to manage multiple priorities and coordinate with external vendors.
• HR-Tech perspective or willingness to develop deep technical-functional expertise.

Qualifications and Experience :

• Master's degree in Human Resources, Information Technology, or Business Administration.
• 10+ years of experience in HRMS management, product ownership, or HR operations, preferably with Darwinbox
• Proven ability to collaborate with technology teams and external vendors.
• Strong project coordination and stakeholder engagement skills.