Assistant Manager - PLCS - Growth

Job Purpose

This position is open with Bajaj Finance ltd.

Duties and Responsibilities

• Track and improve key performance indicators such as query resolution time, repeat queries etc
• Liaise with sales team IT team to ensure reduction of sales queries and bottle necks
• Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
• To liaise with IT team, Ops and other team to ensure early resolution of sales query
• Support regular and adhoc data analysis on business metrices
• Plan and execute time bounded projects on Geo expansion
• Liase with internal teams such Admin, IT, HR for launch of new branches
• Track and monitor productivity of branches under Geo-expansion
• Work on delivering critical business projects as assigned from time to time.
• Provide relevant data points for Management reporting

Required Qualifications and Experience

• Graduate/ Post Graduate
• With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
• Excellent communication skills.
• Exceptionally high motivational levels and needs to be a self-starter