Branch Manager GL - MFI North

Department Icon BFSI (Operations & Lending)
Posted: 3 days ago
1-2 years
Dhule
BFSI (Operations & Lending)
work from office
Full Time
Closes 11 Jan 2027

Posted: 3 days ago
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A Branch Manager GL - MFI North role at Bajaj Finance in Dhule for people with 1–2 years of experience. You'll handle village surveys, customer sourcing, and branch compliance. You'll also manage collections, recoveries, and customer relationships.

  • Dhule
  • Work from office
  • 1–2 years

What you'll do

  • Conduct village surveys and prospect
  • Source new customers and form groups
  • Ensure collections and recoveries

Good fit if you

  • Have 1–2 years experience
  • Manage customer relationships well
  • Ensure compliance and collections
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Job Description

Job Purpose

Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location

Duties and Responsibilities

  • Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
  • Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers
  • Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP
  • Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process

  • Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 - 500 customers

  • Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.

  • Carry out end use monitoring of loans as per the process

  • Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.

    • Create a daily report of tasks planned and executed and submit to Branch Manager.
    • Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
    • Ensuring critical parameters like lead to login are executed as per matrix .
    • Maintain centre meeting discipline, follow SOPs and code of conduct
    • Major Challenges
    • Quality sourcing and achieving targets as defined
    • Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers
    • Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
  • Skills

    GLMfiComplianceBranch ManagementData EntryManagementCustomer RelationshipsRelationshipCollectionsData EntryBranch Manager

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    About Company

    Bajaj Finance Limited is one of India's largest non-banking financial companies, incorporated on 25 March 1987 as Bajaj Auto Finance Limited and headquartered in Pune, Maharashtra. It is a subsidiary of Bajaj Finserv Limited and part of the Bajaj Group.

    Originally focused on two- and three-wheeler financing, the company now offers consumer durable loans, personal loans, business and SME lending, home loans, loans against property, and deposits. Bajaj Finance is listed on the NSE and BSE and employs over 70,000 people.

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