Deputy Area Manager - Debt Management Services - CGCL

Department Icon BFSI (Credit & Risk)
Posted: 8 months ago
1-2 years
Jalgaon
BFSI (Credit & Risk)
work from office
Full Time

Posted: 8 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

 Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

  • Duties and Responsibilities 
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates and providing proper guidelines.
  • Milestone reviewing and tracking.
  • Ensure legal guidelines are complied with while repossessing products.
  • Travelling with the RO''s.
  • To do timely allocation of the cases of the team members.
  • Should be Profecient in excel.
  • Daily tracking of the performance of the team members.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
  • Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

  • Required Qualifications and Experience

  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates and providing proper guidelines.
  • Milestone reviewing and tracking.
  • Ensure legal guidelines are complied with while repossessing products.
  • Travelling with the RO''s.
  • To do timely allocation of the cases of the team members.
  • Should be Profecient in excel.
  • Daily tracking of the performance of the team members.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
  • Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
  • Skills

    Debt ManagementHandle EscalationsLegal GuidelinesLegalCollectionRecoveryFinanceHandling

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    About Company

    Bajaj Finance Limited is one of India's largest non-banking financial companies, incorporated on 25 March 1987 as Bajaj Auto Finance Limited and headquartered in Pune, Maharashtra. It is a subsidiary of Bajaj Finserv Limited and part of the Bajaj Group.

    Originally focused on two- and three-wheeler financing, the company now offers consumer durable loans, personal loans, business and SME lending, home loans, loans against property, and deposits. Bajaj Finance is listed on the NSE and BSE and employs over 70,000 people.

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