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Job Description
Job Purpose: "This position is open with Bajaj Finance ltd."
Duties and Responsibilities- Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
- Daily cash collection / updating and deposition.
- Preparing daily cash collection report and sending the same to HO.
- Checking and updating agency collection.
- Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
- Coordinating with HO/TCS to solve the customer query with in TAT
- Reporting of location cash and customer service details on daily basis.
- Cross selling the insurance and other products to walk in customers.
- Collecting customer feedback about our service and products.
- Also in some location Credit person is handling the LC responsibility too.
- Branch admin related works to be done with the help of admin manager as per company policy and requirement.
- Capable of interacting with customer and collection agency.
- MBA with 0 - 3 years of relevant experience.
- Has worked with reputed Bank/Financial Institution in Consumer Financing.
- Positive attitude and team player.
Skills
Cross SellingCustomer ServiceFinancial InstitutionsInstitutionsServicingComplianceFeedbackManagementCustomer SatisfactionCustomer ServiceOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Bajaj Finance Limited is one of India's largest non-banking financial companies, incorporated on 25 March 1987 as Bajaj Auto Finance Limited and headquartered in Pune, Maharashtra. It is a subsidiary of Bajaj Finserv Limited and part of the Bajaj Group.
Originally focused on two- and three-wheeler financing, the company now offers consumer durable loans, personal loans, business and SME lending, home loans, loans against property, and deposits. Bajaj Finance is listed on the NSE and BSE and employs over 70,000 people.
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