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Job Description
- To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis Sharing of best practices with team
- Ensuring Implementation of Policies processes
- Coordination with various HO / Cross functional departments providing feedback
- Recruiting and manpower forecast planning
- Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance Integrity within the area/region
- To Support all New Initiatives functional Projects of the Function
- Should have 2-4 yearsexperience, and minimum 1 years managing branch operations
- Should be a post graduate preferably
- Should have collaborative work style to engage with peers colleagues across the company.
- Should have excellent communication skills along with strong presentation and data analytics skills.
- Self-motivated and a self-starter
Skills
CpvSeniorData AnalysisCashCommunication SkillsSales ServiceSLAData AnalyticsOperationsDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Bajaj Finance Limited is one of India's largest non-banking financial companies, incorporated on 25 March 1987 as Bajaj Auto Finance Limited and headquartered in Pune, Maharashtra. It is a subsidiary of Bajaj Finserv Limited and part of the Bajaj Group.
Originally focused on two- and three-wheeler financing, the company now offers consumer durable loans, personal loans, business and SME lending, home loans, loans against property, and deposits. Bajaj Finance is listed on the NSE and BSE and employs over 70,000 people.
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