Assistant Manager

Company Description Bajaj Housing Finance Limited (BHFL) is an Upper-Layer NBFC classified by the Reserve Bank of India and is a subsidiary of Bajaj Finance Limited, one of the most diversified NBFCs in India serving over 115 million customers. Headquartered in Pune, BHFL provides financing solutions to individuals and corporate entities for purchasing and renovating homes and commercial spaces. The company also offers loans against property for business and personal needs, as well as working capital loans for business expansion. BHFL finances developers involved in residential and commercial construction and provides lease rental discounting solutions to developers and high-net-worth individuals. The company holds strong credit ratings of AAA/Stable for long-term debt and A1+ for short-term debt from CRISIL and India Ratings, reflecting its financial stability and credibility.

Role Description The Assistant Manager will be responsible for overseeing day-to-day branch or functional operations, ensuring adherence to company policies and regulatory guidelines. This full-time, on-site role based in Chennai involves managing loan processing activities, coordinating with internal teams and external stakeholders, and supporting customer service for housing finance and related products. The role includes monitoring key performance metrics, preparing reports, and assisting in implementing process improvements to enhance efficiency and compliance. The Assistant Manager will also support business development initiatives, help resolve escalations, and contribute to maintaining high service standards across the assigned portfolio.

Qualifications

• Strong skills in credit analysis, risk assessment, and understanding of housing finance and loan products.
• Ability to manage operations, coordinate workflows, and ensure compliance with NBFC and RBI regulations.
• Proficiency in customer relationship management, with a focus on service quality and issue resolution.
• Competence in data analysis, reporting, and use of MS Office and relevant financial or loan management systems.
• Excellent communication, interpersonal, and collaboration skills for working with cross-functional teams.
• Demonstrated organizational skills, attention to detail, and ability to handle multiple tasks in a fast-paced environment.
• Bachelors degree in finance, commerce, business administration, or a related field; a postgraduate qualification is an advantage.
• Prior experience in housing finance, banking, or NBFC operations at a supervisory or officer level is preferred.