Cluster Manager

Company Description Bajaj Life Insurance is one of Indias fastest-growing life insurance companies, offering diverse solutions such as ULIPs, term plans, retirement, and child policies to help individuals secure their future and meet financial goals. With more than 3.47 crore policyholders, strong assets under management, and a high claim settlement ratio, the company is recognized for its reliability and customer-centric approach. Bajaj Life leverages digital platforms, including an extensive WhatsApp service, to make insurance access and servicing convenient and seamless. A wide distribution network of branches, consultants, and bank partnerships ensures reach across India, while a culture of innovation and collaboration supports over 27,000 employees. The organization has earned multiple awards for digital innovation and employer excellence, reinforcing its reputation as a strong, growth-focused workplace.

Role Description The Cluster Manager at Bajaj Life in Bihar is responsible for overseeing sales and operations across multiple branches within the assigned cluster. This is a full-time, on-site role focused on driving business growth, achieving sales targets, and ensuring high-quality customer service through effective team management and channel development. Day-to-day responsibilities include guiding and supporting branch managers and insurance consultants, monitoring performance metrics, implementing sales strategies, and ensuring compliance with company policies and regulatory requirements. The Cluster Manager will collaborate with cross-functional teams, manage relationships with distribution partners, and identify opportunities for market expansion and process improvement. The role also involves coaching and developing team members to enhance productivity, build capabilities, and uphold Bajaj Lifes customer-first and ethical standards.

Qualifications

• Strong sales and business development capabilities, with experience in achieving and surpassing targets in financial services or insurance.
• Proven people management skills, including team leadership, performance coaching, and stakeholder relationship management.
• Operational and process management skills, with the ability to monitor branch performance, ensure compliance, and drive efficiency.
• Analytical and strategic thinking skills to interpret data, forecast business trends, and design effective sales and growth plans.
• Excellent communication and interpersonal skills for engaging with customers, consultants, partners, and internal teams.
• Bachelors degree in Business, Finance, Marketing, or a related field; an MBA or equivalent postgraduate qualification is an advantage.
• Prior experience in life insurance or banking distribution management, preferably in a cluster or regional leadership role.
• Comfort working in an on-site, field-intensive environment in Bihar, with willingness to travel within the cluster as needed.
• Demonstrated integrity, customer-centric mindset, and ability to work in a fast-paced, target-driven, and collaborative culture.