Global Data Researcher

Position Review:

The Global Data Researcher is responsible for the management, creation and implementation global immigration data in the Envoy platform. Consistent, clean and organised global immigration data in the Envoy platform is crucial both the efficiency of our internal operations, for client user experience and for accurate global management reports.

Key Responsibilities:

• Conduct research into global immigration policies and programs
• Communicate effectively with local partners around the world
• Summarize and compare research to other existing projects for consistency in reporting and creating content
• Track production on assigned projects and report progress to supervisor and relevant teams
• Use Excel to collect and track research and share with multiple teams
• Maintain and update collected research so that all client-facing information stays current and accurate
• Research discrepancies, operational problems, or other issues across various case-processing workflows
• Work with President Global Immigration (UK based) and Tech Development team (both India and US based) to design, iterate and continuously improve upon structure of global immigration database in the Envoy App
• Design, maintain, iterate and continuously improve upon format of data to be imported into the App
• Work with internal and external immigration experts to research, question and sense test country specific data to be imported into the App
• Respond to client specific projects and request when internally requested to, creating client specific content
• Ensure that client specific content is quoted for appropriately and recorded correctly for billing purposes
• Ensure that client specific content output is integrated into wider data set,
• Ensure that any client specific requests are considered in the broader context of the overall data structure, documenting any changes or improvements necessary to the data structure
• Manage overall project to include and update all levels of global data in the App, as needed, including: case types, products, product variants, questionnaires, forms, billing, case milestones, etc.
• Meet with company leaders as required

• Four or more years business and/or professional office experience
• Two or more years of corporate immigration experience in Global immigration
• Ability to think about data structure as well as content, for long term scaleability and usability
• Strong time management, multi-tasking, research and communication skills
• Ability to pro-actively plan, project manage and prioritise
• Solid analytical and problem-solving skills with the ability to formulate and communicate recommendations for improvement
• Excellent written & verbal communication skills and a high level of attention to detail
• High level of proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)
• Ability to generate work product with considerable accuracy and attention to detail
• Solid understanding of complex immigration questions as well as ability to research, analyse, draft content.

• Research Skills
• Written and verbal communication skills
• Results Focus
• Analytical Thinking
• Critical Reasoning

Bachelors Degree required (in a related discipline)