Assistant Operations Manager

About the Role

HEKA Healthcare Group is looking for a proactive and detail-oriented Assistant Operations Manager to support the daily operations of BANOBAGI Clinic. The ideal candidate will have a strong background in clinical operations, procurement and finance, ensuring efficient clinic management, accurate financial processes and effective inventory control.

Key Responsibilities

1. Procurement & Inventory Management

• Coordinate and manage the supply chain for medical supplies and consumables.
• Monitor stock levels, process purchase orders and ensure timely deliveries.
• Evaluate product quality and maintain accurate procurement records, invoices and vendor details.
• Coordinate with warehouse staff to ensure appropriate storage and inventory control.
• Conduct stock closing in accordance with clinic policies.

2. Finance & Accounting

• Manage daily accounting activities and maintain accurate financial records.
• Monitor daily, monthly and quarterly costs and revenues.
• Calculate monthly commissions for doctors and nurses.
• Oversee daily invoice closing by the front desk team and provide support when required.
• Manage petty cash and identify opportunities to improve resource utilisation.

3. Clinic Operations & Administration

• Support the Operations Manager in ensuring smooth and efficient clinic operations.
• Coordinate daily workflows, staff activities and the implementation of clinic policies and procedures.
• Arrange regular maintenance of medical equipment and facilities.
• Ensure compliance with hygiene standards and applicable healthcare requirements.
• Coordinate with relevant authorities regarding regulatory requirements and operational matters.
• Participate in staff meetings and contribute to continuous operational improvement.

Qualifications & Experience

• Relevant qualification in Business Administration, Finance, Accounting, Healthcare Management or a related field.
• Proven experience in clinical operations, procurement and finance/accounting.
• Experience in a dermatology clinic is highly preferred.
• Strong knowledge of medical supplies, inventory management, vendor coordination and financial reconciliation.
• Excellent organisational, analytical and problem-solving skills.
• Ability to manage multiple responsibilities in a fast-paced clinical environment.
• Immediate availability or a short notice period is preferred.

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