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Job Description
: (Shift Timings: 5 PM - 2 AM)
About The Role:
Responsible for customer's credit risk management activities for the assigned market portfolio based on market principle and CCRM Services Hub Asia Pacific scope, following global and regional guidelines To ensure deliveries meeting requirements defined in service level agreements and KPIs for process efficiency, effectiveness and quality control.
Functional Tasks (including but not limited to):
- Monitor customer master data creation and changes which relevant to CCRM (example payment terms) via SCO
- Checking regularly that customer portfolio is up-to-date, identifying inactive customers as well as carrying out deactivations
- Perform risk assessment, mitigation measures, recommendations and documentation by using CCRM tools
- Propose and obtain necessary approval internal risk rating, credit limit, order processing code based on approval matrix
- Monitor credit risk of customers (limit usage, BASF Risk Rating, sales, etc.)
- Review and decide on the release of blocked orders or obtaining necessary approvals based on approval matrix and delegation to Hub
- Provide necessary reporting for country, regional, and global timely in compliance with reporting requirements
- Work closely with Senior Analyst, Senior Specialist, Assistant Manager and Manager in daily operations to achieve defined objectives and targets
- Following up of outstanding invoices and unresolved dispute items in case support needed by Collection team
- Coordinate, attend queries, and provide transparency to stakeholders on credit risk management core processes
- Perform other CCRM processes that is applicable for the assigned countries such as IFRS9 review, prolongation, bad debt, etc
Compliance:
- Participate in any compliance audits and respond to audit queries (for both internal and external)
- Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local companys policy, legal and statutory requirements
Quality and Continuous Improvement:
- Identify, recommend and implement continuous improvement opportunities in quality and efficiency to support smooth implementation
- Prepare training materials and conduct end user trainings when required Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition
- Perform sample check activities for order release and risk assessment; to update issue log with detail root cause, preventive action and provide resolution
Education:
Bachelors Degree or Diploma in Finance/ Accounting or related disciplines or Professional qualification in Finance (e.g., ACCA, CPA, etc.)
Working Experience & Skills:
More than 5 years experience in Finance and Accounting.
Skills
CreditRisk AnalysisCredit Risk ManagementCredit ControlManagementMonitoringCredit RiskCredit MonitoringAccountingSalesQuality ControlFinanceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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