People Operations Analyst SAP HR (PA/OM)

1. Manage end-to-end employee lifecycle transactions, including onboarding, employee changes, transfers, promotions and separations.
2. Maintain and update employee master data in SAP HR Personnel Administration (PA).
3. Support Organizational Management (OM), including organizational structures, positions, reporting relationships and cost centre updates.
4. Process employee data changes and ensure accuracy and consistency across HR systems.
5. Handle HR-related queries from US and Canada employees and provide timely resolutions within defined SLAs.
6. Ensure compliance with HR policies, procedures, data privacy and audit requirements.
7. Perform regular data validation and audits to maintain employee data integrity.
8. Maintain HR process documentation, employee records and supporting documents.
9. Coordinate with Payroll, HR Business Partners and other cross-functional teams to resolve employee data-related issues.
10. Identify process gaps and recommend improvements to enhance HR operational efficiency.
11. Support periodic reporting, data analysis and preparation of HR operational reports.
12. Ensure timely completion of assigned transactions while maintaining service quality and accuracy.Role & responsibilities

Preferred candidate profile

A professional with 48 years of experience in HR Operations / HR Shared Services, preferably supporting global employees, with hands-on experience in SAP HR Personnel Administration (PA) and Organizational Management (OM).

Target candidate background:

• Experience in global HR operations, preferably supporting US and Canada employees.
• Hands-on SAP HR / SAP HCM experience, particularly PA and OM modules.
• Strong knowledge of employee lifecycle processes (Hire to Retire).
• Experience maintaining employee master data, organizational structures, positions, reporting hierarchies and cost centres.
• Experience handling employee data changes, transfers, promotions, onboarding and separations.
• Knowledge of HR documentation, audit requirements, data validation and SLA management.
• Excellent English communication and stakeholder management skills.
• Comfortable working in a night shift aligned with US and Canada business hours.