Technical Analyst I - Information Security

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Technical Analyst I (Remote)

Full time, India, Costa Rica, Czech Republic, Poland, Spain

The Technical Analyst I provides the technical aptitude necessary for Travel Operations Security to understand how platforms, integrations, and configurations affect operational risk.

This role connects travel technology security posture with operational usage by interpreting assessment outputs, understanding how systems behave in workflows, and identifying where technical characteristics create risk exposure in daily processes.

The analyst develops functional understanding across key travel booking systems such as GDS, OBTs, Traveler Profile tools, APIs, telephony, NDC flows, and mid/back?office integrations. They evaluate how these components interact within contact handling, booking, and profile management processes, highlighting where tool behavior, configuration gaps, or integration pathways influence data flows, caller validation, or exception handling.

Working closely with the Process & Controls Analyst, they enrich process maps with technical context and ensure that proposed controls are technically feasible, supportable, and aligned with tool capabilities. This role enables TOS to operate independently, improve decision quality, and proactively identify technical?usage risks before they manifest operationally.

As a Technical Analyst I, you will

• Evaluate and implement methods to continually improve security and assist business with reducing risks
• Be familiar with the security requirements and controls needed to maintain the business operations
• Identify and communicate threats and vulnerabilities that could impact business operations
• Assist with communication, implementation and analysis of compliance with security policies, standards and procedures
• Collect, calculate, and format data for metrics reporting
• Monitor Information Security support desk and assist with resolution

• Combination of education and experience in Information Security, Computer Science, Management Information Systems or related curriculum
• Understanding of GDS, OBT, APIs, telephony, and booking systems
• Understands how systems connect (PNR flows, API calls, authentication scopes)
• Ability to identify root causes of usage related technical issues
• Awareness of Travel Tech Ecosystem - General familiarity with travel systems, their constraints, and security touchpoints
• Advanced knowledge of Microsoft Office Suite

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About Us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Were dedicated to building a diverse, inclusive and authentic workplace. If youre excited about a role, but your experience doesnt align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [HIDDEN TEXT].