Customer Service Representative

Department Icon Operations Maintenance & Support
Posted: 12 hours ago
0-1 years
Hybrid - Noida
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 12 hours ago
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Job Description
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Job Description

  • Assist users with portal access, navigation, and benefit enrollment.
  • Resolve eligibility, coverage, and general benefits-related issues.
  • Document interactions accurately and maintain service records.
  • Meet established SLA, quality, and customer satisfaction targets.
  • Escalate complex issues to appropriate teams and follow through to resolution.

We're looking for graduates with no backlogs who are willing to work on a6 month contractual role.


Two way cab facility will be provided. Rotational shifts and week offs.


Skills

EnglishVerbal CommunicationFluentFluent EnglishSpoken EnglishCommunication SkillsCustomer ServiceCustomer SatisfactionCustomer Service

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