Loan Processor

• Job title: Loan Processor - Basic
• Location: Bengaluru
• EMIA & APAC shift 12;30 Pm 9:30 PM & 9:30 Am- 6:30 Am ( flexible with the shift)

Need 6 months experience, Immediate joiners

Responsible to process mortgage loan including the activities like Opening the file; Ordering documentation; Prequalifying applicant; Preparing disclosure statements; Submitting loan for approval.

Adhere to established QUALITY & QUANTITY SLAs consistently.

• Ensure 100% compliance with process-related policies, guidelines, and controls.
• Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.
• Support the secondary trading desk with trade booking and settlements.
• Liaise with bank departments and external contacts, including Borrowers and Trustees.
• Follow up timely with agents or customers for any missing notifications.
• Complete all funding within the SLA on the same day.
• Serve as the SME and first internal POC for process-related queries and clarifications.
• Act as the first point of escalation for process-related issues from customers.
• Pay attention to detail to ensure all documents are processed correctly.
• Identify changes to processes to improve productivity and efficiency.