Front Office Executive

Job Title: Front Office Executive

Company: Hearzap

Location: Gaya

Employment Type: Full-time

Job Summary:

Hearzap is seeking a professional and customer-focused Front Office Executive to manage front desk operations and ensure a smooth patient experience. The ideal candidate will be organized, well-spoken, and capable of handling administrative and coordination responsibilities efficiently.

Key Responsibilities:

• Greet and assist patients/visitors in a courteous manner
• Manage appointments, calls, and walk-ins
• Maintain patient records and documentation
• Handle billing, invoicing, and basic cash management
• Coordinate with audiologists and internal teams
• Ensure cleanliness and organization of the reception area
• Support day-to-day administrative tasks
  

Requirements:

• Bachelors degree or relevant qualification
• 1–3 years of front desk/reception experience (healthcare preferred)
• Strong communication and interpersonal skills
• Basic knowledge of MS Office and computer operations
• Professional appearance and customer-oriented approach